In-villa Breakfast:

• Velaa Private Residence, Ocean Pool House, and Romantic Pool Residence guests are entitled to complimentary in-villa breakfast.
• For other Villa-type guests, a charge as per the In-villa menu will occur.

Service Included in All Villas:

• Welcome Champagne and amenities upon arrival
• Butler service for ‘Villas’, ‘Houses’ and dedicated butler for ‘Residences’
• Daily breakfast at Athiri Restaurant
• Daily turn-down amenities
• All non-motorized water sports and snorkeling equipment as well as all land sports except tennis, squash, and golf
• High-speed internet

Child In Overwater Villa Policy

Due to the open design and proximity to the water of the water units, the Resort strongly encourages guests with children below the age of 12 years to consider booking beach units. If the Company’s guests who travel with children below 12 years would like to book the water units, the Resort requires the signing of a liability agreement.

Drone Policy

While we recognize that we have guests who are drone enthusiasts, we must maintain an environment that respects our guests' right to comfort and privacy. As such, we cannot allow guests to fly Drones during their stay in our resort.

Spa Policy for Young Guests

Spa My Blend by Clarins has been created as an adult sanctuary, therefore children under the age of 12 years are permitted for specially designed treatments when accompanied by a guardian at all times, however, they are restricted to access the complimentary recreational Spa facilities. Children from age 12 to 16 years are welcome to use complimentary recreational Spa facilities but must be accompanied by a guardian at all times

Valid for all nationalities/markets

All bank charges are to be borne by the guests(s)

Rates & availability are not guaranteed until the booking is confirmed

Peak (Dec - Jan)

• Cancellations or amendments made within 90 days prior to arrival date, will incur a cancellation fee of 100% of the total room charge.

Shoulder (Feb - May & Aug - Nov)

• Easter period (15 – 30 April 2019): Cancellations or amendments made within 60 days prior to arrival date, will incur a cancellation fee of 100% of the total room charge.
• Other periods: Cancellations or amendments made within 45 days prior to arrival date, will incur a cancellation fee of 100% of the total room charge.

Low Season (Jun - Jul)

• Cancellations or amendments made within 30 days prior to arrival date, will incur a cancellation fee of 100% total room charge.

No pets allowed