EXCLUSIVE SERVICES for the HONEYMOON SELECT OCEAN VILLA

• Direct Check-In at Villa
• Welcome bottle of Champagne in the villa with canapés and fruit platter
• FREE Dine-around in ALL THREE restaurants – The Courtyard, Just Grill and Simply VEG throughout stay (available for LUNCH and DINNER)
• SPECIAL EVENING turn-down service on ALL nights of stay.
• Dedicated Butler Service
• Dedicated Buggy Service for Villa Segment
• In-Villa Breakfast Service (Breakfast in Bed at Honeymoon Select Ocean Villa ONCE during stay)
• For all four night stays and above, one couple’s massage at the elena spa during stay

HONEYMOON SERVICES

• Romantically shaped Bed decoration - once per stay (Turn-down service would be on the 01st or 2nd evening depending on the arrival time)
• Romantic candle-light dinner for the couple once during stay
• One honeymoon cake
• Romantic Turn-down service – Aromatic bubble bath - once per stay (on request)
• Honeymoon Memento as a parting honeymoon gift

Eligibility: within 1 year from date of wedding with a copy of certificate presented

Validity: all year for villa categories beach villa, water villa, deluxe beach pool villa, deluxe overwater pool villa or honeymoon select ocean villa

Minimum stay: 4 nights and above with compliments

CHILD & EXTRA PERSON POLICY

Age Criteria:

• 0 to 1.99 yrs. = Infant
• 2 to 11.99 yrs. = Child
• 12 yrs. & above = Adult

Based on the Maximum Villa Occupancy, the 5TH & 6TH person must be a CHILD below 12 yrs.

CHECK IN / CHECK OUT POLICY

• Resort check-in time is at 2pm and check-out time is at 12noon.
• Late check-out is subject to availability on the day of departure at an additional cost.
• The serenity plan privileges, will stop at 11:00hrs on check-out day

Valid for all nationalities except Germany, Austria, Switzerland, Scandinavia, Korea & Japan.

• We accept credit cards and debit cards issued in most countries as listed in the billings section.

• Please note, bookings are confirmed only upon submission of payment. If your credit card payment is not processed for any reason, we will notify you within 24 hours. If there is a Fare change while processing your transaction, you will be notified and you have the right to decline this transaction and you will not be charged.

• We provide a 100% Safe and Secure Credit card transaction guarantee.

• Please note, all hotel, holiday package, cruise and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation.

• In order to provide you further safety, when certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. In order to establish validity of such transactions, we may contact you or your bank.

CANCELLATION POLICY 

09 January to 31 October 2021

• Within 14 days of arrival date - 50% cost of booked stay
• Within 07 days of arrival date OR NO SHOW 100% cost of booked stay (NO SHOW – 1 way transfer charge per person additional to be charged)

No Pet Allowed