COMPLIMENTARY BENEFITS

Honeymoon Offer 

• Sparkling Wine, Homemade Chocolates & Surprises (To be informed at the time of booking and wedding certificate copy to be submitted and the travel should be within 6 months from date of marriage)

Silver & Gold Anniversary 

• Candle Lit Dinner & Surprises (To be informed at the time of booking and wedding certificate copy to be submitted and the travel should be applicable to the anniversary date)

Birthday Offer 

• Candle Lit Dinner & Surprises (To be informed at the time of booking and will be cross checked at the time of check in at the resort)

CHILD POLICY

• Child: 2 – 11.99 years
• Infant: 0 – 01.99 years

Children are not accommodated at the Ocean Villas/Ocean Suites/Ocean Residence unless disclaimer is signed by the parents.

Valid for all nationalities.

• We accept credit cards and debit cards issued in most countries as listed in the billings section.

• Please note, bookings are confirmed only upon submission of payment. If your credit card payment is not processed for any reason, we will notify you within 24 hours. If there is a Fare change while processing your transaction, you will be notified and you have the right to decline this transaction and you will not be charged.

• We provide a 100% Safe and Secure Credit card transaction guarantee.

• Please note, all hotel, holiday package, cruise and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation.

• In order to provide you further safety, when certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. In order to establish validity of such transactions, we may contact you or your bank.

CANCELLATION & NO-SHOW POLICY

Individual Bookings

• Cancellations within 14 days prior to the date of arrival: No Charge
• Cancellations within 13 to 8 days prior to the date of arrival: 25% of the total will be charged.
• Cancellations within 7 days to the date of arrival: 50% of the total stay will be charged.
• Cancellation less than 6 days to the date of arrival and cancellations within the stay: Will be charged for 100% of the total stay
• No Show: 100% of total stay.

Group Bookings

• Cancellations within 30 days prior to the date of arrival: No Charge
• Cancellations within 29 to 15 days prior to the date of arrival: 50% of the total will be charged.
• Cancellations within 14 to 7 days to the date of arrival: 75% of the total stay will be charged.
• Cancellation within 6 days and below and cancellations within the stay: Will be charged for 100% of the total stay
• No Show: 100% of total stay.

No Pet Allowed