COMPLIMENTARY BENEFITS

Honeymoon/Anniversary

• Honeymoon/Anniversary set up in room or villa
• One (1) Bottle of Wine
• Copy of Marriage Certificate required upon check-in.

CHILD POLICY

• Children 0-5.99 dine for free from kids menus.
• Transfers for children below 6 are complimentary.
• Complimentary Baby Cots/Cribs (subject to availability)

Valid for all nationalities.

• We accept credit cards and debit cards issued in most countries as listed in the billings section.

• Please note, bookings are confirmed only upon submission of payment. If your credit card payment is not processed for any reason, we will notify you within 24 hours. If there is a Fare change while processing your transaction, you will be notified and you have the right to decline this transaction and you will not be charged.

• We provide a 100% Safe and Secure Credit card transaction guarantee.

• Please note, all hotel, holiday package, cruise and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation.

• In order to provide you further safety, when certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. In order to establish validity of such transactions, we may contact you or your bank.

CANCELLATION POLICY

Low Season

• 8 days or more prior to arrival:No cancellation fee
• 3-7 days prior to arrival: 50% of the full stay
• 0-2 days prior to arrival (incl. no show): 100% of the full stay

NOTE: If reservation overlaps different seasons, the higher season cancellation terms and policies apply

Shoulder & High Season

• 31 days or more prior to arrival: No cancellation fee
• 15-30 days prior to arrival: 50% of the full stay
• 0-14 days prior to arrival (incl. no show): 100% of the full stay

NOTE: If reservation overlaps different seasons, the higher season cancellation terms and policies apply

Peak Season 

• 61 days or more prior to arrival: No cancellation fee
• 46-60 days prior to arrival: 50% of the full stay
• 0-45 days prior to arrival (incl. no show): 100% of the full stay

NOTE: If reservation overlaps different seasons, the higher season cancellation terms and policies apply

Early Departure 

• In the event a guest who has reserved a room checks-out prior to the guest’s reserved check-out date, the hotel will charge the entire stay and no refunds will be given.

No-Shows

• Any room reservations confirmed and guaranteed by the agent and not claimed as per guarantee on the day of arrival will be charged in full with no refunds.

No Pet Allowed